Frequently Asked Questions
What is SkinSerpent?
Our platform is an online marketplace where users can buy, sell, and trade virtual in-game items, specifically skins for popular games like Rust
How do I create an account on your website?
To create an account, click on the "Sign Up" button on the top right of your screen. Follow the prompts to provide your details and set up your account.
How do I list items for sale on the platform?
After logging in, go to Profile [located at the top left corner of your screen]. Once there, provide your steam tradelink
What payment methods are accepted for buying items?
We support various payment methods, including credit/debit cards, and other secure online payment options. The available payment methods may vary.
Is my personal information safe on the platform?
Yes, we take user privacy seriously. Please refer to our Privacy Policy to understand how we protect and handle your personal information.
Are there fees for using the platform?
Yes, we may charge transaction fees or commissions on sales made through the platform. These fees will be clearly disclosed during the listing process.
Can I trade items directly with other users?
Yes, you can trade items with other users. Simply go to the trade section, find a user who has the item you want, and initiate a trade offer.
What happens if I encounter a problem with a transaction or trade
In case of disputes or issues with a transaction, we encourage users to contact our customer support for assistance
Are there any restrictions on the types of items I can sell or trade?
Yes, certain items may be prohibited, such as stolen items, counterfeit items, and items that promote hate speech or violence.